Frequently Asked Questions

Clean gold jewelry gently with lukewarm water, a little mild soapy water (e.g. dishwashing liquid), and a soft toothbrush. Soak the piece of jewelry for 5–10 minutes, gently brush along the recessed areas, and rinse with clean water. Dry with a lint-free cloth. For heavily soiled or very delicate pieces, a professional ultrasonic bath at a jeweler’s is recommended. Avoid aggressive cleaners, bleach, or toothpaste — these can damage the surface. For our 585 gold jewelry collection, this routine every 4–6 weeks is sufficient.

Tarnished silver can be cleaned effectively with simple household remedies. The gentlest method: Place the silver piece in a bowl lined with aluminum foil, add 1 tbsp of baking soda and hot water. After 5–10 minutes, the black patina has usually disappeared. Alternatively, a silver polishing cloth (available from jewelry stores) works very well. Avoid stiff brushes or cleaning pastes, which can leave microscopic scratches. For heavily tarnished pieces or pieces set with stones, we recommend professional cleaning. Care for your silver jewelry regularly, and it will remain shiny for years. Our 925 silver is rhodium-plated and therefore tarnishes significantly more slowly than untreated silver.

The three most effective home remedies: First, baking soda + aluminum foil + hot water (a chemical reaction removes the sulfide layer). Second, a mixture of baking powder and water made into a paste - gently rub it in with your fingers or a soft cloth. Third, citric acid (1 tsp per 1 glass of warm water), in which the piece is soaked for 5 minutes. Important: do not use hard brushes, and do not immerse gemstone- or pearl-set silver in acidic solutions. Rinse thoroughly and rub dry after each cleaning. These methods are inexpensive, safe, and proven over generations. Our 925 silver is rhodium-plated and therefore tarnishes much more slowly than untreated silver.

Silver tarnishes when it reacts with sulfur compounds in the air, sweat, or certain cosmetics. You can prevent this in four ways: First, store silver airtight - preferably in a small zip bag or in the original jewelry box with tarnish protection. Second, wear silver regularly - skin contact slows tarnishing. Third, protect it from contact with perfume, hairspray, and creams. Fourth, occasionally polish it with a soft cloth. With this routine, your silver jewelry will remain shiny for many years. Our 925 silver is rhodium-plated and therefore tarnishes much more slowly than untreated silver.

We recommend removing jewelry before showering, bathing, or swimming. Although 585 gold and 925 silver are themselves water-resistant, soaps, shampoos, chlorine, and salt water can damage the surface, loosen stone settings, and cause a dull finish over time. Silver, in particular, tarnishes more quickly through contact with sweat and water. If you do wear jewelry in the shower, rinse it with clean water afterward and dry it thoroughly. For worry-free daily wear: put your jewelry on last in the morning and take it off first in the evening.

925 sterling silver itself is water-resistant - the metal does not corrode when it comes into contact with water. However, frequent contact with water combined with soap, salt or chlorine causes it to tarnish more quickly and lose its shine. Loose stone settings can also be weakened by repeated exposure to water. Brief contact with water (e.g. washing your hands) is harmless. We advise against wearing it in swimming pools, the sea or while showering. If you don't want to go without jewelry in summer, it's better to choose simple pieces without delicate settings or gemstones for the beach and pool.

Ideally, store your jewelry in a dry, dark jewelry box with a soft lining. Keep pieces separate - either in individual compartments or in small fabric pouches - to prevent scratches caused by rubbing against one another. Silver benefits from an airtight container (zip bag) to reduce tarnishing caused by contact with air. Necklaces should be stored unclasped to prevent them from tangling. Avoid bathrooms and windowsills (high humidity, UV light). With Splendido Jewelry, you receive a protective jewelry box with every order as a storage solution.

We recommend always putting on jewelry last - after perfume, body lotion, sunscreen, or hairspray. These products contain alcohols, oils, and acids that can permanently dull precious metals, clog stone settings, and cause silver in particular to tarnish more quickly. In the event of direct contact, wipe the piece with a soft cloth. A small routine that makes a big difference: skincare first, then perfume, then jewelry. This helps preserve the shine and setting of your gold jewelry for the long term.

Ultrasonic cleaning is highly effective for most 585 gold pieces without delicate gemstones. However, caution is advised with pearls, emeralds, opals, and turquoise (porous or set - they may be damaged), loosely set stones (diamonds in a loose prong setting), and engraved or lacquered pieces. Plain gold chains, simple gold rings, and unmounted jewelry are generally safe to clean. If in doubt, have the jewelry cleaned by a jeweler who can assess the type of stone and choose the appropriate method.

A wedding ring is worn every day - and that very wear is also what requires the most care. Three basic rules: First, take it off when showering, exercising, cleaning, and swimming (chlorine and cleaning products are the main causes of a dull finish). Second, clean it every 4-6 weeks with lukewarm soapy water and a soft brush. Third, take it to a jeweler once a year for professional polishing and a stone inspection. A jeweler can remove light scratches and refresh the ring’s appearance. This way, 585 gold remains a piece filled with memories and shine even after 10, 20, or 30 years.

There are two simple methods. Method 1 (paper strip): Cut a 1 cm-wide strip of paper, wrap it around the base of your finger, mark where the paper overlaps, and measure the length in millimeters. This number corresponds to the inner circumference in mm = EU ring size. Method 2 (existing ring): Measure the inner diameter of a well-fitting ring with a ruler and compare it with our size chart. It is best to measure in the evening, as fingers are thinner in the morning. If in doubt, choose the next larger size.

The EU ring size corresponds to the inner circumference of the ring in millimetres. Example: A ring with an inner circumference of 54 mm is size 54. The most common sizes for women are between 49 and 58, and for men between 56 and 66. The most accurate method is to measure a ring that already fits the desired finger or visit a jeweller with ring-sizing gauges. Pay attention to the finger: not every finger is the same size - the ring finger of the dominant hand is usually slightly larger than that of the non-dominant hand.

Three discreet methods: First, borrow a ring the person already wears (e.g., a fashion jewelry ring from the bedside table) and measure the inside diameter with a ruler - this number × 3.14 = inner circumference (EU size). Second, carefully place a ring on paper at night and trace the inner circle. Third, ask a trusted third person (sister, friend). Important: Which finger is to be adorned? The middle finger is usually ½–1 size larger than the ring finger. If in doubt, choose the next larger size - it is easier to make a ring smaller than larger.

The ideal chain length depends on the desired fit and neckline. The most common lengths for women:

- 38–42 cm (Choker): close-fitting around the neck, suits off-the-shoulder outfits - 45 cm (classic): rests on the collarbone, versatile to combine - 50 cm (standard): just below the collarbone, ideal for pendants - 55–60 cm (matinée): falls across the chest, beautiful with V-necklines - 70 cm+ (opera): long chain, can be worn doubled

For a first high-quality piece of jewelry, we recommend 45 or 50 cm — the two most versatile standard lengths. Our gold chains are available in all common lengths.

Established standard lengths for women's necklaces in the DACH region are 38, 40, 42, 45, 50, 55, 60, and 70 cm. 45 cm is the best-selling standard length - it falls just below the collarbone and can be paired with almost any neckline. 50 cm sits optimally with pendants. 38-42 cm are choker or collar lengths. At Splendido Jewelry, we offer the standard lengths for each model. Some necklaces can also be adjusted flexibly with an extension chain (3-5 cm).

The standard size for women’s bracelets is 17–19 cm in length. To determine your size, measure the circumference of your wrist with a measuring tape just above the wrist bone — add 1–2 cm for a looser fit or 0.5 cm for a tighter fit. Example: 16 cm wrist + 1.5 cm allowance = 17.5 cm bracelet length. Tennis bracelets are usually worn more snugly (16.5–17.5 cm), while anchor bracelets are worn a little looser (18–19 cm). Many of our bracelets can be adjusted in 1–2 cm increments using the clasp.

The EU ring size corresponds directly to the inner circumference in millimetres (e.g. inner circumference 54 mm = EU size 54). For conversion to other systems:

- US size: EU 52 ≈ US 6, EU 54 ≈ US 6¾, EU 56 ≈ US 7½ - UK size: EU 52 ≈ UK L, EU 54 ≈ UK N, EU 56 ≈ UK O½ - Japanese size: EU 52 ≈ 12, EU 54 ≈ 14, EU 56 ≈ 16

Since these systems cannot be converted linearly, we recommend that customers ordering from abroad measure the inner circumference directly in mm and compare it with our EU scale.

A very personal question - and yet some basic guidelines can be given. For women over 40 with a classic style, we recommend chain lengths between 45 and 55 cm. The 45 cm chain sits at the collarbone and flatters both fuller and more delicate facial features. Lengths of 50-55 cm place a pendant over the décolleté and create an elongating effect - ideal with classic blouses or knitted dresses. Anyone wishing to make a short neck appear longer should choose 55+ cm; those wanting to emphasize a longer neck should choose a 42-45 cm chain. A delicate 45 cm gold chain from our Italian collection is one of the most versatile pieces of jewelry of all.

Very long necklaces can often look overwhelming on petite women. We recommend lengths between 40 and 50 cm - these accentuate the neck and collarbone without disrupting the proportions. 42–45 cm is the ideal all-round length, sitting just below the collarbone and complementing virtually every neckline. A 50-cm necklace with a delicate pendant creates a lengthening effect and looks elegant with V-necklines. Avoid very long necklaces (70+ cm), which can quickly look disproportionate. Delicate, lightweight pendants are the better choice here than large statement pieces.

We do not resize rings. If your ring does not fit, you have two options:

Exchange: Return the ring within 30 days and receive the correct size. Return shipping is free for you - we will send you the return label by email.

Custom-made: If your size is not available in the shop, we can have the ring made in your size upon request. Please contact us at info@splendido.at - we will check what is possible and let you know the price and production time. Please note: Custom-made items are excluded from the right of withdrawal.

In our online shop, you can pay securely and flexibly using the following payment methods: advance payment by bank transfer, PayPal, credit card (Visa, Mastercard, American Express), Apple Pay, Google Pay, EPS, Klarna and USDC stablecoin. All payments are processed via SSL-encrypted connections. If you have any questions about a particular payment method, you can contact us by email at info@splendido.at or via WhatsApp.

Klarna invoice payment allows you to receive your order first and pay after 14 or 30 days. Here’s how it works: At checkout, select “Klarna - Pay by invoice.” Klarna carries out a quick credit check (no Schufa record if approved). Once confirmed, complete your order and we will ship the jewelry. Klarna will then send you an invoice by email with payment instructions and a due date. Payment is made directly to Klarna, not to Splendido Jewelry. An ideal option if you would like to examine the piece at your leisure before paying.

Yes, we offer Klarna installment payments for higher-value jewelry pieces. Klarna displays the available terms, conditions, and minimum amounts directly at checkout. Klarna conducts a credit check as part of the process. The order will be shipped after approval.

Yes, PayPal is one of our most popular payment methods. At checkout, select “PayPal”, you will be redirected to the PayPal website and confirm with your login details. Payment is made immediately, and your order will be processed without delay. PayPal offers additional buyer protection - if there are any problems with your order, you can use PayPal’s dispute resolution process. Refunds via PayPal are also very quick (1–3 business days after the return has been confirmed). We accept PayPal with a balance as well as PayPal linked to a bank account or credit card.

Gift vouchers from Splendido Jewelry are digital and contain a 16-digit redemption code. To redeem your voucher: Select your jewelry and proceed to checkout. In the “Payment” step, enter the voucher code in the “Voucher or discount code” field and click “Apply”. The voucher amount will be deducted from the total. If the order value is higher than the voucher value, pay the difference using one of the available payment methods. If it is lower, the remaining balance will remain on the voucher for a later order. Vouchers are valid for 3 years.

Yes, automatically. With every order, you will receive a proper invoice by email showing Austrian VAT (20%) and our VAT identification number ATU80669028. The invoice meets all requirements of Austrian and German tax law and can be used for both private and business purposes. For deliveries to Germany, the Netherlands, Belgium, or Poland, VAT is handled in accordance with the EU distance selling rules. If you need a specific billing address (e.g., a company address different from the delivery address), enter it during the ordering process under “Billing address”.

Yes. When placing your order, enter your company name in the “Company name” field and your VAT ID in the “VAT ID number” field (or in the notes field). We will automatically issue an invoice showing your VAT ID, our VAT ID (ATU80669028), and the correct reverse-charge accounting treatment (for intra-Community supplies). This invoice meets all requirements for deducting input VAT. For intra-Community B2B transactions within the EU, we verify your VAT ID against the VIES register; if it is valid, the goods will be supplied at the net price. If you are unsure, contact us by email at info@splendido.at before placing your order.

Enter your discount code at checkout in the voucher or discount code field and confirm it. The discount is calculated immediately: you will see the new total before payment. If the code is not accepted, please check the spelling and validity period - and, if in doubt, send us a quick message before placing your order.

Yes. You can place an order as a guest; an account is not required. You will receive your order confirmation and shipment tracking information by email.

If you later decide to access your customer account, simply sign in with the same email address - your orders will then be available there.

Yes. All prices include statutory VAT. The tax amount is shown separately on your invoice.

As we deliver exclusively within the EU — to Austria, Germany, the Netherlands, Belgium, and Poland — you generally will not incur any customs or import fees.

We process orders very quickly - your jewelry is often already packaged before a cancellation can even be processed. For this reason, we do not offer cancellation through your customer account.

If you no longer want an order, please contact us immediately at info@splendido.at or via WhatsApp at +43 681 20808264. If the shipment is already on its way, simply use your 30-day return policy: Return shipping is free of charge for you.

Within Austria, we ship insured via Austrian Post. After dispatch, your order will usually arrive within 1–2 business days. We ship no later than the second business day after receipt of payment. The exact delivery time depends on your location — urban areas are reached faster than remote regions. You will automatically receive a tracking number by email as soon as your order leaves our premises. Standard shipping is free, with no minimum order value. For particularly urgent occasions, contact us at info@splendido.at before placing your order — we will find a solution.

We ship to Germany via UPS Standard with full tracking. Delivery usually takes 3–5 business days after dispatch; we ship no later than the second business day after receipt of payment. If you need faster delivery, select UPS Express at checkout: 1–2 business days for € 19,99. Customs clearance is not required, as Austria and Germany are part of the EU single market - no additional fees, no waiting time. Standard shipping is free, regardless of the order value, and you will automatically receive an email with the tracking number as soon as your order leaves our premises.

We ship to the Netherlands, Belgium and Poland with UPS Standard: delivery usually takes 3–5 business days after dispatch, with full tracking. We ship no later than the second business day after receipt of payment; if you need it faster, select UPS Express during checkout (1–2 business days, € 19.99). No customs duties apply, as both countries are part of the EU single market. Standard shipping is free, with no minimum order value. Gift wrapping is included with every order and does not add an extra business day.

Yes - for Germany, the Netherlands, Belgium, and Poland: There, you can choose UPS Express during checkout, with delivery in 1-2 business days for € 19.99. This is particularly recommended for time-sensitive gifts such as birthdays, anniversaries, or milestone celebrations. Within Austria, we ship insured with Austrian Post; your order will arrive within 1-2 business days anyway. We ship no later than the second business day after receipt of payment. If it is particularly urgent, contact us before ordering at info@splendido.at or via WhatsApp (+43 681 20808264) - we will tell you openly whether it can arrive in time.

Yes, every order is shipped fully insured. The insurance covers loss, damage, and theft until delivery to you. Should anything happen during shipping despite all due care, we will replace the order or refund the full purchase price - you bear no risk. For this reason, we always ship with tracking. This protection is already included in every shipping fee.

Each piece of jewelry arrives in a high-quality jewelry box, wrapped in tissue paper and cushioned in a sturdy shipping box. The box also serves as a long-term storage solution - we use soft, antistatic lining that protects precious metals from scratches. The outer packaging is discreet (no branding), so surprise gifts can also be delivered without revealing their contents. Gift wrapping is included with every order. Upon request, we can include a handwritten greeting card - simply enter your message in the notes field when placing your order.

Yes. During the ordering process, you can enter a different address from your billing address under “Delivery address” - perfect for gifts that should be sent directly to the recipient. If you wish, we can include a personal greeting card with a handwritten message (use the note field when placing your order). The price is not visible on the packaging; you will receive the invoice separately by email. This keeps the gift a surprise. For deliveries abroad (DE, NL, BE), the tax treatment remains the same, regardless of the delivery address.

Orders placed from Monday to Friday before 12:00 p.m. are dispatched no later than the next but one business day.

Delivery in Austria then takes 1–2 business days with Österreichische Post, and 3–5 business days to Germany, the Netherlands, Belgium and Poland with UPS Standard — or 1–2 business days if you selected UPS Express at checkout.

As soon as your order leaves our premises, you will receive an email with the tracking number and a link to track it.

You can also view the current status at any time in your customer account under “Orders”. In Austria, we ship insured with Austrian Post; to Germany, the Netherlands, Belgium, and Poland, we ship with UPS.

Please contact us - ideally with a photo of the opened shipment along with its packaging. We will clarify this for you.

A note in advance: If not all ordered items are available at the same time, we will deliver them in partial shipments. In this case, you will incur no additional shipping costs, and the second part will arrive automatically - you do not need to place another order.

We are sorry — this should of course not happen. Please contact us at info@splendido.at with photos of the jewelry and its packaging.

We will cover the return shipping in full and send you the correct or a flawless item free of charge — or refund the purchase price if you prefer.

Feel free to accept the shipment and, if possible, photograph the package before opening it - this will help us clarify the matter with the delivery service.

If the jewelry is also damaged, email us with the photos at info@splendido.at. We will arrange a replacement or refund; we will handle the process with the shipping provider.

Please first check whether the shipment has been left with neighbors, at your front door, or at an agreed-upon safe place, and whether a delivery notice has been left. Quite often, delivery is recorded in the system in advance and the package arrives on the next business day.

If it still has not arrived after two business days, please contact us: We will initiate an investigation with the delivery service and get back to you with the result.

By law, you have a 14-day right of withdrawal from receipt of the goods; we voluntarily extend this period to 30 days. During this period, you may return the jewelry without stating a reason - and inspect it beforehand, just as you would be able to do in a retail store. If its use goes beyond this, we reserve the right to claim reasonable compensation for any loss in value (§ 16 FAGG). Register the return in your customer account or email us at widerruf@splendido.at. The refund will be issued by law within 14 days of your withdrawal notice, and generally within 7 business days of receiving your return.

Yes. In addition to the statutory 14-day right of withdrawal, we voluntarily grant you a 30-day right of return from the delivery date. This extended period gives you the opportunity to examine the jewelry at your leisure, compare it, or try it as a surprise gift. You may look at and try on the jewelry just as you would be able to in a retail store; if its use goes beyond this, we reserve the right to claim reasonable compensation for any loss in value. Excluded are custom-made items - pieces made specifically for you. Register the return in your customer account or email us at widerruf@splendido.at.

Unfortunately, not for custom-made items: pieces made specifically for you according to your specifications - such as a ring in a size we do not stock - are excluded from the right of withdrawal (Section 18 (1) no. 3 FAGG). We do not offer engraving. Please check the measurements and special requests carefully before ordering; if you are unsure, contact us beforehand. If an item has a material or manufacturing defect, the statutory warranty of conformity naturally applies.

We do not resize rings. If a ring does not fit, you have two options: Exchange — send the ring back within 30 days and we will send you the right size, provided it is available; return shipping is free of charge. Custom-made — if your size is not available in the shop, we can have the ring specially made for you upon request, provided the model allows it. Write to us at info@splendido.at: we will check what is possible and let you know the price and timeframe before you decide. Please note that custom-made items are excluded from the right of withdrawal.

None. Returns are free of charge for you - Splendido e.U. covers the costs. After you declare your cancellation, we will send you a prepaid return label by email; simply drop off the parcel with the specified shipping provider. We recommend keeping the proof of postage until your refund has been issued. As soon as you have properly shipped the goods, we bear the risk during transport.

Each piece of jewelry is covered by the statutory warranty for at least two years from delivery. It applies if the goods did not conform to the contract upon delivery - for example, due to a material or manufacturing defect. You can then request a repair or replacement; the choice is yours. If neither is possible or successful, you can reduce the price or withdraw from the contract. This is free of charge for you, including shipping costs both ways. Keep the invoice as proof of purchase and contact us at garantie@splendido.at.

This covers defects that were already present upon delivery: broken clasps, stones that come loose during normal use, and faulty workmanship. It does not cover changes that occur later through use - natural wear and fine scratches, damage caused by dropping or improper handling, discoloration caused by perfume, creams, or chlorinated water, loss, or theft. Send us photos and a brief description at garantie@splendido.at - we will get back to you within 2 business days.

If your jewelry arrives with a defect - for example, damaged during shipping, a faulty clasp, or something similar - please contact us as soon as possible. Send an email to garantie@splendido.at with your order number and 2–3 photos of the damage. We will review the case within 1–2 business days and offer you an immediate solution: a replacement or a full refund. We will cover the return shipping costs in such cases in full. Insured shipping helps ensure that such incidents remain a rare exception - we handle each individual case with care.

Through your customer account, in four steps: log in, open the relevant order, request a return at the top right, and select the items. We will confirm your request and send you the free return label by email.

You do not need a password to log in — you will receive a login code by email. You have 30 days from delivery to register your return. You can also declare your withdrawal informally by email at widerruf@splendido.at. You can find detailed instructions on the Delivery & Returns page.

We do not offer our own repair service. If there is a material or manufacturing defect, the statutory warranty applies - we will take care of it, and it is free of charge for you, including shipping. For damage caused by use or an accident, it is best to contact a local jeweler. Nevertheless, feel free to email us a photo at garantie@splendido.at: we will tell you honestly what the issue is.

In many cases, yes. We do not offer individual components in our shop - please contact us directly.

Write to info@splendido.at or contact us via WhatsApp at +43 681 20808264 and mention the piece of jewelry or your order number. We will check whether the matching component is available and get back to you with a suggestion.

For Mother's Day, choose jewelry that expresses warmth and a personal connection. Our recommendations from the Italian collection: a delicate 585 gold necklace with a pendant (e.g., a heart, gemstone, or initial) — the most versatile gift for every style; a fine bracelet that can be worn every day; classic gold stud earrings with a diamond or cubic zirconia. Avoid oversized statement pieces if you're unsure — delicate, classic pieces are almost always the safer choice. Browse our entire collection, filtered by suitable occasions.

Women over 40 appreciate jewelry with character, quality, and timeless elegance - unlike the trend pieces they wore in their 20s. Tried-and-tested gift ideas include a solid 585 gold chain measuring 45–50 cm (versatile to style and a classic for decades to come); a delicate gold ring with a diamond or gemstone; and medium-sized gold earrings - neither too conspicuous nor too understated. Look for high-quality materials (solid gold rather than gold-plated) and a style that suits the wearer’s personality. Our Italian gold jewelry collection is specially designed for discerning women with classic, elegant taste.

Classic and always the right choice: an engagement ring with a diamond in 585 gold or white gold. The most popular stone sizes range from 0.2 to 0.5 carats in a solitaire setting. For a less classic look, choose a ring with a small colored gemstone (sapphire, emerald, ruby) - a tradition made famous by European royal families. Important: discreetly find out the correct ring size in advance (see “How do I find out the right ring size?”). Our gold rings with diamonds offer various setting styles - from the classic solitaire to the modern trilogy ring.

For the bride: a delicate gold necklace with a fine pendant (she will wear it under the wedding dress, so it should be light and delicate), elegant diamond stud earrings (which suit every dress style), or a delicate bracelet. For the bridesmaids: matching jewelry as a symbol of solidarity - for example, delicate gold bracelets with identical pendants. For the mothers of the bride and groom: high-quality gold earrings or a classic gold necklace. Avoid overly eye-catching pieces that compete with the bridal jewelry. For orders for several people, please feel free to contact us - we will coordinate the shipping date for you.

For babies being baptized, small, sturdy, and non-toxic jewelry made of 585 gold or 925 sterling silver is traditionally the right choice. Popular gifts include a delicate gold chain with a cross, angel, or heart pendant; a small gold bracelet or charm bracelet (which can be expanded later); or a delicate silver baptism ring. Look for secure clasps and nickel-free materials. A piece the child can wear every day later on will be remembered longer than something particularly eye-catching. Our pendant selection includes classic baptism motifs.

For a confirmation ceremony, jewelry with symbolic meaning is a beautiful tradition. Classics include a 585 gold cross or a small Madonna on a delicate gold chain; a ring with a birthstone or a personal symbol; or a bracelet that can continue to be worn into adulthood. Choose a piece that is age-appropriate yet mature enough to remain cherished in 5 or 10 years. Solid 585 gold pieces grow with the wearer throughout life. A piece the recipient can wear every day will be remembered longer than something particularly eye-catching.

Valentine’s Day is all about romantic gestures - jewelry with symbolic meaning strikes the right note. Our recommendations: a heart pendant on a delicate gold chain (a classic); a diamond bracelet or tennis bracelet (timeless and feminine); a ring with a small gemstone (less formal than an engagement ring, but meaningful); earrings with a diamond or gemstone. If you want something even more personal, choose a piece that suits the wearer - a color, a symbol, or a stone with special meaning. Important: order in good time - Valentine’s Day is peak season, and delivery times may be tighter. Our gold chains with diamonds are particularly popular.

Anniversaries deserve jewelry with substance and meaning. Traditional material associations: 25 years (silver anniversary) — high-quality sterling silver jewelry; 30 years (pearl anniversary) — jewelry with pearls; 40 years (ruby anniversary) — jewelry with a ruby; 50 years (golden anniversary) — gold jewelry, ideally in 585 or 750 gold. For a 25th anniversary, we recommend a high-quality 925 sterling silver piece with a diamond or gemstone accent — it will remain beautiful as a lasting reminder. A piece the recipient can wear every day will be remembered longer than one that is particularly eye-catching.

In a business-casual setting, the golden rule is: delicate, refined, high-quality. Recommendations: a 585 gold chain measuring 45 cm with a small pendant (sits beneath the shirt collar, visible but not distracting); delicate gold stud earrings or small hoops (maximum diameter of 1.5 cm); a classic gold ring (band ring or small solitaire) - avoid overly eye-catching statement jewelry. A delicate gold bracelet or charm bracelet perfectly complements an office look. Important: avoid stylistic clashes - combine no more than 2–3 pieces of jewelry at a time. Our Italian gold jewelry collection has been specially selected for sophisticated everyday and office styles.

Everyday jewelry must meet three criteria: high quality (to ensure comfort when worn every day), durable (no quick tarnishing or damage), and timeless (suitable for all outfits and occasions). Solid 585 gold meets all these requirements - unlike gold-plated pieces or costume jewelry. Our recommendation for a “daily jewelry set” for working women over 40: a 45 cm 585 gold necklace + delicate gold stud earrings + a classic gold ring + a fine bracelet. These four pieces from our collection will accompany you from the office to appointments and dinner - without ever looking out of place. From Italian goldsmiths, hand-selected.

You don't need one. Enter the email address you used to place your order, and you'll immediately receive a login code by email. Enter this code, and you're signed in.

This also applies if you ordered as a guest and never created an account: your orders are linked to your email address.

The confirmation is sent automatically immediately after you place your order. If it does not arrive, it is usually in your spam or promotions folder, or there may be a typo in the email address.

Please check there first. If you cannot find anything, email us at info@splendido.at — we will check whether your order was received and resend the confirmation.

On the product page, you can sign up to receive a notification: You leave your email address, and we’ll contact you as soon as it’s available again. This does not create any obligation to purchase.

Please note: Some items in our range are one-of-a-kind pieces. These are not always restocked - in that case, we’ll be happy to suggest something similar.

At the end of each of our emails, you will find the unsubscribe link. One click is all it takes; you do not need to provide a reason.

You can also simply email us at info@splendido.at - we will then remove you from the mailing list. You will continue to receive order confirmations and shipping notifications: these are not marketing emails.

The fastest way is via WhatsApp at +43 681 20808264 or by email at info@splendido.at. We usually respond within one business day.

It’s best to include your order number — that way we can help you straight away.